Streamline fraud case management from creation to resolution.

Handle each and every fraud case with confidence.

Using spreadsheets or documents that need emailing between departments.

Shrink figures rising due to strained resources.

Trying to manage multiple cases across the business, between multiple people.

Needing to comply with GDPR by redacting personal data and images efficiently.

Lack of visibility/training allows cases to become lost or forgotten.

Bottlenecks in your processes causing delays in case completion.

COMMON FRAUD INVESTIGATION CHALLANGES

Do your fraud detection efforts result in a growing pile of case files?

A high number of fraud cases to resolve can easily overwhelm your team and hinder efficient management. This allows fraudsters to remain undetected and leads to additional losses.

Simplified and streamlined

CASEVIEW has been developed to help save time and precious financial resources.

Nobody should have to experience ongoing fraud because of inefficient procedures, disjointed systems or simply too many cases to resolve. Retailers can rely on TARGET CaseView to ensure every fraud case is handled with confidence through a straightforward three-step process.

1

TARGET Detects

Fraud is detected and verified by your TARGET team.

2

CASEVIEW Creates

Create a case quickly, efficiently and repeatedly.

3

CASEVIEW Monitors

View the outcomes of cases from start to finish.

Investigate efficiently

Benefits of using TARGET Caseview:

Control of the steady flow of cases generated by you or your team.

Updates and outcomes displayed on one single view.

Managing feedback from in-store staff in a time-efficient way to improve future cases.

Simple redaction & highlighting tools with addition of AI-powered auto-redact feature.

Cases across the organisation that comply with guidelines, are consistent and GDPR-compliant.

Improved staff engagement with the case management process.

An infinitely scalable platform that evolves with your business needs.

End-to-end investigations

From initial detection to case outcome.

With CaseView you get everything you need to manage and process fraud cases with an easy-to-use interface that meets and exceeds the most stringent of company guidelines.

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